HarryPotterShop.com · August 2026
Cart preview builds trust until checkout hides the total
Moderated interviews, Unmoderated interviews
NCAA.com · October 2025
Visitors come for scores; mobile clutter gets in the way
Visitor survey, Unmoderated task-based testing
Food Network · March 2024
Home cooks want recipe specs upfront, not the story first
Unmoderated usability testing
HGTV & Food Network · October 2023
Grid for inspiration, list when labels matter
Unmoderated usability testing
Cartoon Network LATAM · Summer 2023
Three brands in one app, but parents only see Cartoon Network
Unmoderated remote usability testing, Task-based exploration
Magnolia.com · April 2023
Exclusive recipes motivate sign-up; blogs and email fear add friction
Moderated mobile interviews
Sonos · April 2022
What professional installers need from a commercial speaker concept
In-depth interviews, Concept testing
Sonos · December 2021
Troubleshooting landed; changing music hid behind the wrong button
Card sorting, Usability testing, In-depth interviews